Payment News

Fiserv, Inc., one of the worldwide leaders in offering technology solutions to financial institutions, today announced that Complex Community Federal Credit Union, based out of Odessa, Texas, has agreed to utilize Fiserv’s Portico an account processing application. Complex Community Federal Credit Union will be outsourcing their entire technology operations to Fiserv, moving it from in-house to online. Complex Community Federal Credit Union, a $274 million financial institution selected Portico because of the flexibility and functionality the platform offers such as great client service deliverability from Fiserv and much more.

Complex Community Federal Credit Union will also be offering other products from Fiserv to the 31,000 member they service including credit and debit card processing as well as online banking solution, bill payment and lending services, document imaging services and much more. The integration and implementation of Portico will start in March 2011.

Complex Community Federal Credit Union’ Chief Executive Officer, Jason Berridge, says they selected Fiserv because the platform Fiserv offers is one of the best cutting edge on the market and they also wanted a company with a good reputation for customer satisfaction as well as a company that invests in research and development over time.

Many credit unions such as Complex Community Federal Credit Union have been outsourcing their technology operations from in-house to online solutions to uses products such as Portico to support the demand from their customer bases as well as save money due to cost associated with evolving technology platforms, maintenance cost, etc.

Portico is a very complex and sophisticated account processing solution that offers companies little footprint infrastructure and delivers on reliability. I was built on the .Net platform from Microsoft and is flexible to support growth of any company using the solution.

Source: company press release