We have a solid solution for travel agencies, brokers/agents who need to collect payments from their customers. If you are having a hard time getting setup with a merchant account, Menexis is here to understand your needs and offer a solution that will work for your business. Any business that has to do with travel: booking and vacation destinations, etc are classified as high risk simply because of the following: the average tickets is usually higher than normal, chargeback are usually above the 1% threshold, high volume (most travel businesses end up processing more than what an average bank wants them to do), and the wait time or the time it takes for the travel product or service to materialize by the customers as it takes too long causing them to change their mind before the set date thus refunds tend to be higher.
If you decide to select Menexis as your merchant service provider, we offer solutions that will allow online travel companies to process payments from their customers such as debit cards, American Express, Discover, Visa and MasterCard. We provide real time payment technology so you will know instantly if the payment is approved or declined. Businesses that are involved with the travel industry know that it is a highly lucrative business to get into but often these businesses have a hard time getting approved to process payments. We don’t offer restrictions in terms of the amount of volume you can process. We welcome businesses involved with car rentals, hotel stays, airplane tickets and cruises/tourism.
In the past getting a travel merchant account to process credit card and ACH processing (check by phone) was not that difficult, nowadays due to economic conditions, banks and processors are being a bit strict in terms of credit score and history and the type of travel business that they are underwriting for approval. And after you get approved, you have to make sure you are equipped with the proper security tools to prevent fraud because fraudulent transactions can hinder a travel business because of the expensive sales. Businesses know it is imperative to provide good customer support and follow up with the customers. Following up with your customers can greatly reduce the chargeback and will reinforce the sale that has already been close so the customer does not change their mind in the processing of waiting.
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